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PortuguêsPrivacy policy
Tevago attaches great importance to protecting your personal data. In this privacy policy we explain which data we collect, why we do so, how long we keep it and what rights you have. We process personal data in accordance with the General Data Protection Regulation (GDPR) and Belgian and Portuguese privacy legislation.
1. Who is responsible for your data?
The data controller is:
Tevago (trade name of Textura Vagarosa Unipessoal Lda)
Registered office: Avenida Padre Alberto Neto 7A, 2635-346 Rio de Mouro, Lisboa, Portugal
Establishment in Belgium: Gaversesteenweg 72, 9800 Deinze, Belgium
Tax number (NIF): PT518455319 · Belgian company and VAT number: BE1038.979.668
Email: info@tevago.eu
Phone: +351 912 157 372 (Portugal), +32 472 13 87 09 (Belgium)
2. What data do we process?
We only process the data we need:
- Data from the contact form: name, company name, email address, phone number (optional), selected service, project country and the content of your message.
- Data when you contact us by email, phone or WhatsApp: the information you provide to us yourself. If you contact us via WhatsApp, WhatsApp Ireland Ltd. also processes your data under its own privacy policy.
- Client and supplier data: contact, billing and project details of the people we work with.
- Technical data: when you visit the website, our hosting provider's server records standard technical data such as your IP address, the time and the requested page (server logs). These are used solely for the security and proper functioning of the website.
3. Why do we process your data?
| Purpose | Legal basis (GDPR) |
|---|---|
| Responding to your enquiry or quote request and scheduling a site visit | Steps taken at your request prior to entering into a contract (Art. 6(1)(b)) |
| Carrying out, following up and invoicing an assignment | Performance of the contract (Art. 6(1)(b)) |
| Complying with accounting and tax obligations | Legal obligation (Art. 6(1)(c)) |
| Securing the website and preventing misuse | Legitimate interest (Art. 6(1)(f)) |
| Staying in touch with existing business clients | Legitimate interest (Art. 6(1)(f)) |
We do not use your data for automated decision-making or profiling, and we never sell it to third parties.
4. How long do we keep your data?
- Requests that do not lead to an assignment: no longer than 2 years after the last contact.
- Client and project data: for as long as the collaboration lasts, and afterwards for as long as the law requires (currently 10 years for accounting records in Belgium).
- Server logs: according to our hosting provider's standard retention period, and no longer than necessary for security.
5. Who do we share your data with?
We only share your data when necessary:
- Hosting provider: Hostinger, for hosting the website and email.
- Accountant and IT service providers: insofar as necessary for their assignment.
- Public authorities: when required by law.
We make the necessary agreements with our processors to protect your data. We aim to process your data within the European Economic Area (EEA). If data is transferred outside the EEA, this only happens with appropriate safeguards as provided for in the GDPR.
6. How do we protect your data?
We take appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access. The website uses a secure connection (HTTPS), and access to your data is limited to the people who need it for their work.
7. Your rights
You have the right to:
- access your data;
- have inaccurate data corrected;
- have your data erased;
- have the processing restricted;
- object to processing based on legitimate interest;
- receive your data in a commonly used format or have it transferred;
- withdraw your consent at any time.
You can exercise these rights by emailing info@tevago.eu. We may ask you to confirm your identity. We will respond within one month.
8. Filing a complaint
Not happy with how we handle your data? Let us know and we will look for a solution together. You also always have the right to lodge a complaint with the supervisory authority:
- Belgium: Data Protection Authority (Gegevensbeschermingsautoriteit), Rue de la Presse 35, 1000 Brussels, www.dataprotectionauthority.be
- Portugal: Comissão Nacional de Proteção de Dados (CNPD), www.cnpd.pt
9. Cookies
More information about cookies can be found in our cookie policy.
10. Changes
We may update this privacy policy, for example when we introduce new services or when the law changes. The latest version is always available on this page, with the date of the last update at the top.